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M&S

Marks & Spencer

Helping to enhance the overall retail experience, we enable M&S to deliver quick, convenient, fresh, hot and versatile menus from their in-store cafés and hot food-to-go counters.

With over 1,000 retail stores in the UK and across 70 markets globally, M&S is widely recognised as a market-leader for its food offer.

M&S Food

with Convotherm mini

“Convotherm minis allow our operators at a store level to be able to deliver a consistent product. There are other ovens out there but for me to have a Convotherm oven that is picture-led, that's auto-cleaned that enables me to cook something at the touch of a button consistently is perfect.”

Chris Dale
Hot Food to Go and Counters Operations Manager

In the UK M&S use Convotherm mini 6.10 and 10.10 combi ovens in their food to go and cafes, providing a selection of hot snacks and baked goods throughout the day. The baking feature with steam allows them to produce food with good volume and long-lasting freshness. 

The Cook&Hold feature is also used, keeping products warm and fresh for up to two hours, to meet peak demand. This has been a gamechanger for M&S, allowing them to offer a wider selection of warm meals and snacks. Stacking the minis enables them to double capacity, saving space and creating efficiency.

The winning combination together with the Merrychef high-speed ovens, helps to deal with peak demands. With the same user interface, this makes them easy to use. Automatic cleaning is also a huge benefit.