Eglfing Herborn Germany - Welbilt Marine is pleased to announce the launch of GalleyCare, a marine service package that includes support, maintenance, repair (including all spare parts) and monitoring of galley technology. This comprehensive service package ensures that galleys run smoothly with regular maintenance.

Hans-Werner Schmidt, Vice President, Central & Eastern Europe and Managing Director of Welbilt Germany, is pleased to be able to offer such a comprehensive service package:

"The daily work of galley staff on board a cruise ship is very hectic, so the galley equipment should function trouble-free. That's why Welbilt has developed 'GalleyCare' to prevent equipment problems before they occur and to support cruise operations in the long term. With the 'GalleyCare' annual plan, operators benefit from having their maintenance teams use Welbilt original equipment replacement parts to service galley equipment. This results in longer service life and less downtime.”

The GalleyCare package includes:

• Worldwide remote maintenance by phone or email
• Lifetime fleet equipment evaluation and monitoring
• A 5-star maintenance package with on-board maintenance and the latest software updates
•  Responsive and comprehensive repair service for unexpected breakdowns
• Guaranteed delivery and installation of OEM original parts

In addition, Welbilt GalleyCare provides trains the culinary team, providing both technical and culinary knowledge. This can include face-to-face meetings or training via video, as suits.

Hans-Werner Schmidt is convinced that GalleyCare offers operators the most comprehensive aftersales service package on the market:
"Welbilt not only has the right people on board to look after the equipment, the GalleyCare plan also provides additional training for the kitchen staff on the correct use and maintenance of  equipment. By continuously monitoring and providing the latest software updates for the kitchen appliances, we can keep costs down and performance up."

Welbilt 'GalleyCare' provides peace of mind for a portfolio of brands including Cleveland™, Convotherm®, Crystal Tips™, Delfield®, Frymaster®, INDUCS®, Merco®, Merrychef®, Multiplex®, WMaxx™, Ambach® and Egro®.